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Jan Yokoi & Neil Henderson, Sacramento

Neil and I would like to thank you for our lovely and functional Anlin windows and sliding patio/French doors.  We absolutely love them!  What a difference they have made to “this old house” that we are renovating.  Here are all the reasons why doing business with you was such a pleasure:

  • Professional and courteous service.
  • Your personal sales presentation and follow-up.
  • Written proposal with good content and professional presentation.
  • Prompt return of telephone calls.
  • Your first time appointment with us was scheduled within days of our initial call.
  • Your proposal with costs was received within a week of our first appointment.
  • The windows were ordered and installed within three weeks of our signed contract date.
  • The installation crew was neat and expeditious.
  • Your personal walkthrough of the finished work.
  • Your honesty and integrity in spotting that the manufacturer had sent the wrong sliding door, for which you offered us the alternatives of a reduced cost or reordering and installation of the correct door.
  • The total cost was very reasonable for the quality of the product and service received.

It is obvious that you take a great deal of pride and satisfaction in your work.  Your enthusiasm and commitment towards providing a quality product and service is apparent in your attitude and in the results of the work.  We feel fortunate to have met you as an individual and as a home improvement specialist.  We will definitely recommend you to others looking for home remodeling experts.  Thank you for your candid and exceptional service.